Information We Collect
We collect information that you choose to submit through this website. Depending on the form, this may include your name, phone number, email address, preferred language, message, care needs, service or program information, scheduling preferences, caregiver application information, date of birth, document type, and files you upload. Some forms may ask for information about the person who needs care, current services, health-related needs, benefits, household situation, or the support being requested. Our document-upload pages may receive identification, insurance, medical, authorization, employment, or other requested documents. Our secure document-upload links receive the file selected for that request.
How We Use Information
We use submitted information to respond to you, understand and follow up on a request for care or information, schedule a consultation, review a caregiver application, receive and review documents, and communicate about the next step. We may also use form information to operate and maintain the website and its request-handling systems. Public website forms are not monitored for emergencies. If you have an emergency, call 911 or your local emergency services.
Cookies and Website Technology
The public site stores your selected display language, a random non-identifying visit identifier, and non-personal campaign attribution in your browser. The site sends aggregate page-view information such as the page path, visit identifier, time, and limited referral or campaign dimensions to help us understand website performance. We do not collect IP addresses, names, phone numbers, email addresses, user-agent strings, care answers, or other submitted personal information for this aggregate analytics. When enabled by Angels Care, the site may also use Meta Pixel to measure page visits and completed inquiry or consultation actions. Campaign attribution may include referral page, landing path, and UTM campaign parameters; it is stored with a submitted inquiry or appointment so staff can understand how the request reached us. The site also loads Google Fonts and includes links to outside websites and app stores.
How Information May Be Shared
Information submitted through this website is received in Angels Care’s website systems and may be made available to staff who handle the request. We may use service providers that support website operations, data storage, document storage, email, text messaging, or other communications needed to respond to a request. This policy describes the website functions identified above and does not make a statement about uses that cannot be confirmed from the website’s code or configuration.
Sensitive and Health Information
Some public forms and document-upload pages may receive sensitive information, including health-related details, benefit information, identification details, or documents. Please provide only the information requested for the form or upload. Do not use a general contact form to send unnecessary medical, financial, identity, account, or emergency information. If you have a question about the right way to provide a document or other sensitive information, contact us before submitting it.
Information Security
We take steps intended to protect information submitted through the website. However, no website, email, or file-transfer method can be guaranteed completely secure. This Privacy Policy does not make a promise about a particular encryption method, security certification, or compliance status.
Data Retention
The website code does not establish a public retention period for form submissions, appointments, applications, or uploaded documents. Information submitted through the website may be kept in the operational records used to respond to a request, process a document or application, and manage a consultation. If you have a question about retention of a particular record, contact us using the information below.
Your Choices and Requests
You may choose not to submit information through a public form. However, we may need certain information to respond to a request, schedule a consultation, review an application, or receive a document. You may contact us to ask a question about information submitted through the website or to request access, correction, or deletion of information. We will review requests in light of the information involved and our operational or legal needs.
Children’s Privacy
This website is not designed for children to submit their own personal information. If you believe a child has submitted personal information through this website, a parent or guardian may contact us so we can review the request.
External Websites
This website may link to websites, app stores, or other resources that are not operated by Angels Care of Michigan. Their privacy practices, content, and availability are their own. Review the privacy policy of an external website before providing information there.
SMS and Text Messaging
Angels Care of Michigan offers optional text messages for inquiry receipts, consultation request updates, application or portal notices, document notifications, and caregiver timesheet or schedule notifications. Consent is voluntary, is not a condition of submitting a request, applying, employment, or receiving services, and is recorded separately from other terms or privacy acknowledgements. Message frequency varies; message frequency varies based on your request or notification needs. Message and data rates may apply. You may opt out of text messages by replying STOP, and Reply HELP for help. Contact info@angelscareofmichigan.com or (313) 331-6188. Mobile numbers and SMS opt-in or withdrawal records are not sold or shared with third parties for marketing.
Changes to This Policy
We may update this Privacy Policy when the website or its information practices change. When we do, we will post the updated policy here and revise the effective date.
Contact Us
For privacy questions or requests, contact Angels Care of Michigan: info@angelscareofmichigan.com | (313) 331-6188 | 13365 Michigan Ave, Suite 203, Dearborn, Michigan 48126.